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Professor Michael Dues, Ph.D.

Professor Michael Dues
  • University of Arizona
  • Indiana University
There really are better ways to handle conflict. The Great Courses gave me an excellent way to explain these 'better ways' to a worldwide audience.
Dr. Michael Dues is Senior Lecturer in Communication at The University of Arizona, where he also served as head of the Department of Communication. The holder of an M.A. in American History from the University of Louisville and a Ph.D. in Communication and American Studies from Indiana University, Professor Dues has spent 40 years not only as an award-winning teacher and respected scholar, but also as a successful organizational consultant, working with both public and private organizations on the human aspects of management. Honored for consistently excellent teaching by both The University of Arizona and California State University, Sacramento, Professor Dues has also written widely for academic and trade publications. His books include Boxing Plato's Shadow: An Introduction to the Study of Human Communication and The Practice of Organizational Communication, both coauthored with his spouse, Mary Brown; and The Pursuit of Probable Truth: A Primer on Argument. He also served seven years as an ombudsman for The University of Arizona. In his work on conflict, he draws not only on academic studies but also on his broad experience as an administrator, a consultant, and a practitioner.
Testimonials

"Professor Dues is informed and engaging throughout this course; I truly enjoyed being hin his company. This is both a wonderful -- and highly useful -- course offering from The Great Courses."

14 Courses and Sets

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14 Courses and Sets

  1. Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Michael Dues
    Starting at $129.95 Starting at $129.95 $254.95 $129.95$254.95
    Improve and enhance the way you handle conflict in your professional and personal life with The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond. These 24 lectures by award-winning Professor Michael Dues are filled with practical tips, tools, and techniques—all of which draw on groundbreaking research and strategies rooted in the "win-win" model that has dominated this exciting field...
  2. (Set) The Art of Conflict Management & Art of Teaching: Best Practices from a Master Educator Set

    (Set) The Art of Conflict Management & Art of Teaching: Best Practices from a Master Educator

    Taught By Multiple Professors
    Starting at $429.90 Starting at $429.90 $509.90 $429.90$509.90
  3. (Set) Effective Communication Skills & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond  Set

    (Set) Effective Communication Skills & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Taught By Multiple Professors
    Starting at $259.90 Starting at $259.90 $509.90 $259.90$509.90
    Strengthen the way you communicate and handle conflict with this two-course set that could very well change the way you think about and conduct your life. Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness. The Art of Conflict Management: Achieving Solutions for Life, Work,...
  4. (Set) Customs of the World: Using Cultural Intelligence to Adapt, Wherever You Are & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond  Set

    (Set) Customs of the World: Using Cultural Intelligence to Adapt, Wherever You Are & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Taught By Multiple Professors
    Starting at $259.90 Starting at $259.90 $509.90 $259.90$509.90
    Learn valuable knowledge and techniques to improve your professional and personal relationships with this immensely practical course set. First, in Customs of the World: Using Cultural Intelligence to Adapt, Wherever You Are, you can build respectful relationships with people from other lands by learning the dynamics and customs related to working, socializing, dining, and marriage and family. Then, in The Art of...
  5. (Set) Guide to Better Communication  Set

    (Set) Guide to Better Communication

    Taught By Multiple Professors
    Starting at $479.80 Starting at $479.80 $964.80 $479.80$964.80
    Learn how to communicate effectively on a personal level, handle conflict, give persuasive public speeches, and write compelling copy with this four-course set that will help you communicate better and with greater confidence in speech, negotiations, and the written word. Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so,...
  6. (Set) The Art of Conflict Management & Argumentation: The Study of Effective Reasoning Set

    (Set) The Art of Conflict Management & Argumentation: The Study of Effective Reasoning

    Taught By Multiple Professors
    Starting at $259.90 Starting at $259.90 $509.90 $259.90$509.90
  7. (Set) How Conversation Works: 6 Lessons for Better Communication & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond   Set

    (Set) How Conversation Works: 6 Lessons for Better Communication & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Taught By Multiple Professors
    Starting at $199.90 Starting at $199.90 $354.90 $199.90$354.90
    Enjoy smoother, more successful interactions with people at work and at home using the practical lessons in this two-course set. How Conversation Works: 6 Lessons for Better Communication teaches you key strategies that can dramatically improve your ability to speak with anyone, from strangers to supervisors. And The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond is filled with helpful...
  8. (Set) Transformational Leadership & Art of Conflict Management  Set

    (Set) Transformational Leadership & Art of Conflict Management

    Taught By Multiple Professors
    Starting at $259.90 Starting at $259.90 $509.90 $259.90$509.90
    Enhance your professional life with the techniques and strategies featured in this insightful and engaging two-course set. Start by examining the leadership behaviors essential to creating positive change in teams and organizations in Transformational Leadership: How Leaders Change Teams, Companies, and Organizations. Then, learn how to better manage and avoid the pitfalls of conflict in your work life with The Art...
  9. (Set) Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond & Games People Play: Game Theory in Life, Business, and Beyond  Set

    (Set) Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond & Games People Play: Game Theory in Life, Business, and Beyond

    Taught By Multiple Professors
    Starting at $429.90 Starting at $429.90 $509.90 $429.90$509.90
    Gain a wealth of insights and practical skills you can put to use in your professional and personal life with these two courses. In The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond, get tips and techniques you can use to better manage conflict in your life. And in Games People Play: Game Theory in Life, Business, and Beyond, learn how to make better decisions by exploring the...
  10. (Set) Optimizing Brain Fitness & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond  Set

    (Set) Optimizing Brain Fitness & Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

    Taught By Multiple Professors
    Starting at $384.90 Starting at $384.90 $454.90 $384.90$454.90
    Discover a wealth of vital skills that will help you in almost every aspect of your professional and personal life. With Optimizing Brain Fitness, learn how to take advantage of the fundamental principles of brain operation and build the brain you want to live with for the rest of your life. And with The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond, gain practical tips, tools, and...
  11. (Set) Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond & Art of Critical Decision Making  Set

    (Set) Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond & Art of Critical Decision Making

    Taught By Multiple Professors
    Starting at $259.90 Starting at $259.90 $509.90 $259.90$509.90
    Take a closer look at two everyday skills that are essential to success in the office and at home with this engaging and accessible two-course set. Start by improving and enhancing the way you handle conflict in your professional and personal life with The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond. Afterward, learn how to approach the important decisions in your life with a more...
  12. (Set) Influence & Art of Conflict Management Set

    (Set) Influence & Art of Conflict Management

    Taught By Multiple Professors
    Starting at $219.90 Starting at $219.90 $454.90 $219.90$454.90
    Learn how you can harness the power of influence to attain your personal and professional goals, as well as handle the conflict we all experience on a regular basis in a productive rather than a harmful manner, in this immensely practical and helpful course set. In Influence: Mastering Life’s Most Powerful Skill, you’ll learn the science behind how and why influence works and specific techniques to...
  13. (Set) Your Guide to Getting Ahead  Set

    (Set) Your Guide to Getting Ahead

    Taught By Multiple Professors
    Starting at $479.80 Starting at $479.80 $964.80 $479.80$964.80
    Gain a range of skills essential to your professional and personal success with this practical course set. In The Art of Critical Decision Making, approach the important decisions in your life with a more educated eye in this course on how individuals and groups make decisions. In The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond, discover tips, tools, and techniques you can use to...
  14. (Set) Negotiating the Best Deal & Art of Conflict Management Set

    (Set) Negotiating the Best Deal & Art of Conflict Management

    Taught By Multiple Professors
    Starting at $279.90 Starting at $279.90 $524.90 $279.90$524.90