When and Why Do Your Courses Go On Sale?
Every Great Course goes on sale at least once a year at up to 70% off its standard price. This revolving sales approach allows you to get both great value and great service. Here's how: Producing large quantities of only the Great Courses currently on sale keeps our manufacturing and inventory costs down.
More important: We get to pass these savings on to you. This approach also enables us to fill your order immediately: 99% of all orders placed by 2:00 p.m. Eastern Standard Time ship that same day.
To find out which courses are currently on sale, please check our catalogs, emails, newsletters, or the Special Sale section on our website.
What is a "Priority Code"?
A priority code is the five-digit number that appears on the mailing label of the mail piece, catalog, email, or advertisement you're ordering from. This code ensures that you'll get the sale prices that appear in that particular piece. Priority codes, which are good through the mail piece's expiration date, also allow us to determine which mail pieces our customers find most enjoyable and helpful.
How Do I Calculate My "Shipping, Processing, and Guarantee" Charge?
In order to calculate your domestic "shipping, processing, and guarantee" charge, please refer to the below chart.
Order Total Shipping
| $0.00 - $69.99 | $10.00 |
| $70.00 - $99.99 | $15.00 |
| $100.00 - $149.00 | $20.00 |
| $150.00 - $199.99 | $25.00 |
| $200.00 and above | $30.00 |
How Do You Ship International Orders?
All international orders are shipped via Federal Express International.
This is the most reliable method of shipping because it allows us to track and confirm your receipt of the order. Also, because it is express shipping, you will not have to wait long for your courses.
How Much Does It Cost to Ship My Order Internationally?
In order to calculate the international shipping charges of your order, please refer to the below chart.
| Order Total | Canada/
Mexico | Europe/
Far East* | Others |
| | | | |
| Under $100.00 | $25.00 | $30.00 | $40.00 |
| $100.00 - $299.99 | $35.00 | $45.00 | $60.00 |
| $300.00 or More | $45.00 | $60.00 | $80.00 |
*Europe/Far East includes: Australia, Austria, Belgium, Channel Islands (UK), Cyprus, Denmark, England (UK), Finland, France, Germany, Greece, Greenland, Hong Kong, Iceland, Indonesia, Italy, Japan, Liechtenstein, Luxembourg, Macau, Monaco, Netherlands (Holland), Norway, Northern Ireland (UK), Portugal, Republic of Ireland, San Marino, Scotland (UK), Singapore, Spain, South Korea, Sweden, Switzerland, Taiwan, Vatican City, Wales (UK).
We offer The Great Courses on DVD, CD, Video Download (compatible with both iTunes and Windows Media Player), Audio Download (both mp3 and mpeg4), and Transcript Book. Our DVD, CD, video download, and audio download formats provide you with the highest quality video and audio.
Should I Purchase My Course in Audio or Video?
The choice depends both on the content of the individual Great Course and how you want to use it.
Audio: Audio versions are very flexible, allowing you to listen to your course almost anywhere and at any time you like: while commuting, while jogging, while gardening—even while swimming.
Video: Video versions contain all visual elements that the professor finds useful in understanding the subject. Some visual elements include
- 3-D animations,
- detailed maps and charts,
- helpful graphics and illustrations, and
- on-screen text.
If a Great Course's visual elements are essential to understanding the material, we only sell a video version of the course. Please note that due to large file sizes, video downloads are best downloaded using a high-speed internet connection.
What Do I Do If I've Forgotten My Password or email Address?
If you've forgotten your password or email address, please contact us. One of our friendly and knowledgeable Customer Care Representatives will simply ask you to verify some information for your security and then help with your login information.
You can also create a brand new account using a new email address and password.
What If I Can't Log In After Changing My Email Address?
For security reasons, you can update your email address online only if you remember your old email address and password. Once you log in using your old email address and password, you can specify a new email address and/or a new password.
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